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See us in action
How, in cooperation with ALD Automotive, we built a driver support centre.

How, in cooperation with ALD Automotive, we built a driver support centre.

Together with the ALD Automotive team, we tackled the challenge of digitising customer service processes. By successively creating and developing new functionalities for the customer zone, we helped build the ALD Automotive service hub: tyre change, booking a visit to the car service, vehicle return, damage and incident report, documents, contact. By digitising the company’s processes, we increased the group’s business efficiency and improved customer satisfaction.

how we disrupted it
  • In-depth interview
  • Customer journey map
  • Product workshops
  • Product concept
  • UX/UI Design
  • Development
  • QA Testing
  • In continuous cooperation
Branch:
  • Automotive
  • e-commerce
How we designed an effective vehicle sales platform for Mobility Benefit

How we designed an effective vehicle sales platform for Mobility Benefit

Together with The Heart, BMW Auto Fus and BNP Paribas, we created an e-commerce platform for car rental and purchase. The platform is dedicated to employees of selected corporations who have access to consolidated discount packages. The design and intuitive UX of the platform encouraged a significant number of dealers to introduce their offer (and expand the portfolio of cars available to customers) even before the platform was officially launched, while the effective launch among the first corporate clients showed a high conversion rate of car bookings and 100% conversion of the previously difficult onboarding process

how we disrupted it
  • Design sprint
  • Product concept
  • UX/UI Design
  • Dev assistance
  • In continuous cooperation
Branch:
  • Automotive
  • e-commerce
  • Startups
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contact us
kontakt@uxeria.com
Igor CEO Uxeria
+48 505 924 909
Marek Bussines Manager
+48 790 281 244
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