LUX MED is one of the largest and fastest growing networks of private medical facilities in Poland.
Due to the dynamic development of the company and the number of patient visits, the client reported a need to redesign the interface for patient services used by doctors in the offices.
The goal was to increase not only the ergonomics of the interface itself, but above all to shorten the time of service, reducing the need to manually enter much of the patient’s medical data in favour of the actual examination and conversation with the patient.
We wanted to restore the role of the doctor and allow them to devote most of their time to the patient, rather than to technological and service processes.
reduced interface interaction time
Notification system, automation of service and control processes regarding the patient's health status or the most important medical data relevant for the doctor in contact with the patient
positive feedback from physicians
Medication configurator, referrals, and Business Intelligence modelling rules for handling processes in the interface
We have created an intuitive and easy to use patient queue that allows the doctor to manage it from a global view.
We built patient views and a notification system. We automated the processes of handling and controlling the patient's health status and the most important medical data, relevant for the doctor in contact with the patient.
One of the greatest frustrations for doctors was the long time it took to complete mandatory patient medical records which resulted in limited time for conversation and building a relationship with the patient. We created ready-made templates that expedite doctors' paperwork so they can spend more time with their patients.
We simplified long lists of medications and tests to be more intuitive by grouping and cataloguing them. We have redesigned the referral and prescription module, which makes the doctor's work faster and easier.